Privacy Policy

At Transcend Change, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Transcend Change is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing.

However, during your interaction with our website some data may be collected. Below is our attempt to be as concise and as transparent as possible about this data.

Who We Are

We are Transcend Change Limited and we trade under the name “Transcend Change”. We are a limited company registered in Scotland. Our registered number is SC442323 and our registered address is West Lodge, Relugas, Dunphail, Moray, IV36 2QL.

Types of Data We Collect

On our website you may provide us with personal information in the following circumstances:

When you fill in a contact form:
– Name
– Email
– Phone
– Message

This information will be stored in the backend of our website and a copy will be sent to [email protected]

We use this information for the sole purpose of responding to your request.

Use of Cookies

When you first arrive on our website you will be asked if you accept cookies.

Cookies are small files saved to the user’s hard drive or web browser that store information about the user.

Our website uses third-party cookies, specifically Google Analytics.

These cookies log data such as approximate geographical location, device, internet browser, pages visited on our website and for how long.

None of this information personally identifies you to us, you are simply a metric on a statistics dashboard.

We use this information for two purposes:

– To improve the user experience on our website
– Behavioural Remarketing

To be precise, based on your interaction with our website you may see tailored adverts in the following circumstances:

We may use the information in Google Analytics to advertise to you on other websites via the Google AdWords advertising platform.

Disabling cookies via the preferences on your web browser will prevent the tracking of your visit to our website. You can also delete any cookies that are stored on your computer.

If would like to generally opt-out of your data being used for behavioural remarketing, you may find the following tool useful:

www.optout.aboutads.info

To find out more about cookies in general, and how to manage and delete them, visit:

www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and delete and block all cookies from this site. Your continued usage of this website will be taken as consent that you accept our usage of cookies.

Other data we may collect

We use CloudFlare within our website for security, performance and analytic purposes. CloudFlare and other firewall software used in the service of the website may log your IP address for security purposes.

Google Analytics may also record your device’s IP address.

This information is not used to personally identify you.

How long is your personal information kept?

Contact forms to our email inbox or live chats that disclose personal information will be routinely purged once a quarter.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold.

Email your request to James Johnston at [email protected].
We will endeavour to respond within the legal limits of 40 days.

Changes to our privacy policy

We will review our privacy statement regularly and will update it from time to time. Any material changes will be highlighted on our website and via our social media channels.

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